Everyone Feels at Home at Cracker Barrel
CULTURE & Community
At Cracker Barrel, welcoming people has always been at the heart of who we are. When we take care of one another, we are able to take even better care of the people who walk through our doors.
GOOD PEOPLE. GOOD WORK. GOOD COMPANY.
Here's what we're all about.
★ Focus on You
Your well-being matters – at work and in life. We provide experiences and benefits crafted just for you.
★ In It Together
Our teams are built on real relationships and mutual respect. Together, we create a culture of belonging where everyone feels supported and appreciated.
★ Thrive Your Way
The skills you'll learn and the people you'll meet will help you get from where you are to where you want to be.
★ You Make The Moment
Bring your warmth and authenticity to create memorable moments – the goodness of country hospitality starts with you.
WE'RE IN IT TOGETHER
It's not just work, it's working together. From day one you'll feel welcomed and supported.
★ We've got each other's backs. Pleasing people is a team sport – we pitch in and get it done together.
★ We are part of each other's stories. Working side by side builds connections that last well beyond the workday.
★ Development of our leaders and team members to ensure our culture is grounded in mutual respect and teamwork.
THE HERSCHEL WAY
Our culture of belonging extends to our guests. The Herschel Way is our standard for hospitality. Named for Uncle Herschel McCartney, a symbol of genuine care and country warmth, it reminds us that how we serve matters just as much as what we serve. The Herschel Way comes to life in four simple but powerful ways.
Welcome with Warmth
We greet every guest with a sincere smile and a personal connection. Everyone deserves to feel seen and valued.
Serve with a Story
We share the stories behind our food and retail and we also share our own stories with one another. These stories bring meaning to what we do and connect us in authentic ways.
Make the Moment
We look for opportunities to go above and beyond for our guests.
Everyone Leaves Happy
We end every interaction with gratitude and care, making sure guests leave smiling and team members feel genuinely appreciated.
Living The Herschel Way means carrying forward our long-standing mission in a new way. It is how we welcome guests like family.