Nation’s Restaurant News awards Cracker Barrel® top spot for fourth time
Cracker Barrel Old Country Store® was named Best Family-Dining Restaurant in Nation’s Restaurant News' 2016 Consumer Picks report. This marks the fourth time the iconic restaurant brand has received top honors in Consumer Picks’ six year history.
The Consumer Picks annual report is a comprehensive look at customer preference and restaurant brand strength. The 2016 Consumer Picks survey ranked 173 restaurant chains representing four industry categories, including Limited Service, Casual Dining, Family Dining and Fine Dining. Results were based on an online survey with 37,339 consumer ratings of chains across 10 attributes – Food Quality, Value, Cleanliness, Service, Menu Variety, Reputation, Atmosphere, Craveability, Likelihood to Recommend, and Likelihood to Return. To accurately reflect how well restaurants are delivering on consumer expectations, the overall score for each brand was weighted by how guests value each attribute. Cracker Barrel ranked number one overall among 16 family-dining restaurant chains.
"Cracker Barrel has the highest regard for our guests and the experience they have each and every time they dine with us,” said Vice President of Marketing Don Hoffman. “People of all ages and walks of life trust us to consistently provide a great tasting meal at a great price, served with our brand's signature warmth and hospitality. From our carefully sourced gift items to our made-from-scratch biscuits, we thoughtfully curate every detail in the Cracker Barrel experience to make our guests feel at home when they walk through our door.”
“We are humbled to receive this top honor from Nation's Restaurant News for the fourth time,” Hoffman continued. “It's a strong testament to our valued guests and the 72,000 employees who bring our mission of ‘Pleasing People’ to life every day."
This marks the third accolade the brand has received in 2016 from consumer surveys, including Top Chain Restaurant in Technomic’s Consumers’ Choice Awards and America’s Favorite Casual-Dining Chain by Market Force.
For more information on the 2016 Consumer Picks report, visit nrn.com/consumer-picks-2016.
About Cracker Barrel Old Country Store, Inc.
Cracker Barrel Old Country Store, Inc. (NASDAQ: CBRL) provides a friendly home-away-from-home in its old country stores and restaurants. Guests are cared for like family while relaxing and enjoying real home-style food and shopping that’s surprisingly unique, genuinely fun and reminiscent of America’s country heritage…all at a fair price. Established in 1969 in Lebanon, Tenn., Cracker Barrel Old Country Store, Inc. and its affiliates operate 635 Cracker Barrel Old Country Store® company-owned locations in 42 states and owns the fast casual restaurant Holler & Dash™. For more information about the company, visit crackerbarrel.com.