Contact Us - General Inquiry Form

Thanks for stopping by and we hope you’ll drop us a line while you’re here. Whether you have a suggestion, compliment, question or looking for retail products, we’d like very much to hear from you. Fill out the form below and when you're finished just click on ‘Send’, it’s as easy as that. Of course, if you’d prefer to contact us by mail or phone, our contact information is below.

Need to check your gift card balance? Click here!

If you’re contacting us because you were dissatisfied for any reason with your visit to Cracker Barrel, please use our Complaint Form.

Mailing Address & Phone
Cracker Barrel Old Country Store
PO Box 787
Lebanon, TN 37088-0787
(800) 333-9566
FAX (888) 263-4304

Representatives are available
Monday - Saturday
8:00am - 5:00pm Central Time
Voice Mail available 24 hours.

Please sign in! All fields are optional, however, if you do not provide your name or other information, it may be impossible for us to refer or respond to your message. If your message requires a response, we’ll get back with you just as soon as possible.

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Your Request, Suggestion or Question:
Yes, I would like to receive Cracker Barrel updates via email.